A popular riverside brasserie in York has fallen victim to an industry-wide reservation phishing scam and is warning customers who have booked using credit or debit cards about fraudulent calls.
York’s Star Inn the City started contacting all customers and recent bookings and the online reservation platform Open Table as soon as the scam became apparent last Thursday.
The fraud was immediately reported to the police and relevant authorities.
Restaurateur Andrew Pern said calls from the scammers were “quite convincing”, with the fraudsters having details of the bookings.
He said: “If you are called by anyone claiming to be Open Table and The Star Inn The City asking for card details, please under no circumstances give out these details.
“We will never call you and ask for your card details over the phone.”
Mr Pern said staff had been calling and emailing customers and recent bookings to warn them of the scam.
He said: “All customers’ full card details are stored securely through Stripe which is separate to Open Table and have not been affected by this scam. The scam, which compromised the restaurant’s booking system, was rapidly closed.”
Customers have been warned that one of the telephone numbers used by the scammers, 01904 619308,…
