The IRS issues various balance due notices, including Notice CP14, Notice of Tax Due and Demand for Payment. This information will help you if you receive a CP14 from the IRS despite having already paid your taxes in full.
The CP14 is a balance due notice telling you that you owe money for unpaid taxes. The notice requests that a payment be made within 21 days. If the balance due is not fully paid within 60 days, the IRS can proceed with collection activity.
The first thing to know is don’t panic! Taxpayers typically don’t want to hear from the IRS. Sometimes they don’t even want to open the mail from the IRS and in particular don’t want to see a bill for federal income taxes they already paid. Because of a correspondence backlog at the IRS, many payments have not yet been processed. Until that is done, those taxpayers’ accounts reflect balances due even though the taxes have been paid.
What should I do if I receive a CP14 notice by mistake?
- Don’t ignore it. Open it, read it, and keep it in a safe place.
- Verify your taxes were paid. If you have documentation that you have paid the right amount of tax, don’t pay it again.
- Due to the correspondence backlog, your payment may not have been processed yet, so we recommend that you create an online account to monitor the account for your payment to be applied.
- Respond to the IRS. You have 60 days from the date of the CP14 notice to respond, so if the payment isn’t applied to your…
