Ms Blanchard said: “As an example, for each transaction made on Vinted, both the seller and buyer can leave each other a star rating from one to five. Factors such as the quality of the transaction, delivery time and item condition are taken into account to evaluate the reliability of both members.
“On Vinted, you can see if members have verified their contact details too. As a seller, verifying your account adds credibility and makes it more trustworthy, which can boost your sales.”
Ask for proof of authenticity for higher-priced items
While second-hand shopping platforms offer a great space to bag a good deal on expensive brands, it’s not unusual to see people trying to shift inauthentic goods.
To ensure authenticity, Ms Blanchard advises asking the seller to include a receipt or certificate of authenticity. It’s also key for sellers to include this too without being asked, as it can boost the chances of the item being sold.
Ms Blanchard said: “Ask for photo close-ups of details such as the logo, stitching lines, packaging and dust bag, serial number, hardware (zips, clasps etc.) and labels, to check that they are of high quality.”
Keep details private
Most customer-to-customer online platforms have systems in place to keep data private, meaning other members won’t need to ask for personal information, such as email addresses, phone numbers, or even home addresses, to finish a transaction.
For safety, Ms Blanchard advised: “You can even have parcels delivered to…
