Students are being urged to be on the lookout for phishing and online scams as the next student loan payment date approaches in January.
Scammers may try to trick students into giving away personal and financial information by sending fake emails and texts, or calling and pretending to be from the Student Loans COmpany, Student Finance England (SFE), or other legitimate organisations.
SLC will never ask students to provide their personal or financial information via email or text message.
If a student receives a suspicious message, they should report it to SLC immediately by emailing customer_compliance@slc.co.uk or calling our dedicated hotline on 0300 100 0059. SLC or SFE don’t provide any services through WhatsApp and will never initiate contact with a student through social media channels to discuss their application or student finance entitlement.
If a customer receives a message via social media purporting to be from SLC or SFE they should ignore it, as official communications about entitlement to students will be through email and letter.
If a customer receives a communication from SFE that they are unsure of, they should log into their online account to verify if it’s genuine.
“It’s important that students are aware of the risks posed by phishing and online scams, especially as the second maintenance loan payment date approaches in January,” said David Wallace, Chief Customer Officer at the Student Loans Company.
“Scams…
