Sophisticated bank scams use apps, like Zelle and PayPal, to trick you

Many consumers are entering the New Year dealing with holiday hangovers, thanks to a flurry of scams and banking-related fraud.

Cyber crooks targeted checking accounts and bank accounts during the year-end rush in some cases by impersonating the so-called fraud department from banks and credit unions. Scammers hope to catch you off guard. Then, they weave a story on how quick action is needed to prevent crooks who had already supposedly hacked into your bank account, maybe by making a Zelle transfer, from draining out even more money.

“The scammers are perfecting their scripts,” said Mark Fetterhoff, senior advisor for the AARP Fraud Watch Network.

More and more, sophisticated phishing attempts ultimately try to trick consumers into using person-to-person payment apps to transfer money to the crooks. The apps include Cash App, PayPal, Venmo and Zelle.

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