People should check their bank balance using online banking or their mobile app for peace of mind.
These fraudsters will tell customers to “act fast” which could get people to act without thinking, NatWest said.
They might claim that an account has been accessed at a specific time to make the smishing text message seem genuine, or make people feel responsible by implying they missed important calls or emails from their bank.
There have been cases where fraudsters send a fake text and then quickly follow up with a phone call, to make the scam appear more real.
