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Phishing is on the rise, and anyone who uses email, text messaging, and other forms of communication is a potential victim.
These attacks, in which a cybercriminal sends a deceptive message that’s designed to fool a user into providing sensitive information such as credit card numbers or to launch malware on the user’s system, can be extremely effective if done well.
These types of attacks have become increasingly sophisticated — making them more dangerous — and more common. An October 2022 study by messaging security provider SlashNext analyzed billions of link-based URLs, attachments, and natural language messages in email, mobile and browser channels over a six-month period, and found more than 255 million attacks. That’s a 61% increase in the rate of phishing attacks compared with 2021.
The study revealed that cybercriminals are shifting their attacks to mobile and personal communication channels to reach users. It showed a 50% increase in attacks on mobile devices, with scams and credential theft at the top of the list of payloads.
“What we’ve been seeing is an increase in the use of voicemail and text as part of two-pronged phishing and BEC [business email compromise] campaigns,” said Jess Burn, senior analyst at Forrester Research. “The attackers leave a voicemail or send a text about the email they sent, either lending credibility to the sender or increasing the urgency of the request.”
The firm is receiving a lot of…
