Oahu freelancer shares cautionary tale of client who refuses to pay for work

HONOLULU (HawaiiNewsNow) – In today’s hot job market, many workers are choosing to work for themselves, but it comes with risks.

The U.S. Bureau of Labor says about a third of American workers participate in the gig economy. A state survey found about half of Oahu’s workers have done work that do not require a W-2 tax form. The percentage is about 20% each on Maui and the Big Island, and smaller on Kauai.

Like many gig workers, Zen Chambers takes on multiple jobs to afford the high cost of living — some are one-time gigs with private individuals.

Chambers identifies as a trans man and uses they/them pronouns. They’ve been doing freelance construction projects for about 8 years, side jobs that offer freedom and flexibility,

“After having different amounts of jobs, I noticed one thing for sure. I do good work. If anything, you know, I want to work for myself,” they said.

Last November, a woman hired them to renovate her condo in McCully, but after a week, they were told to stop work and leave.

“She refused to pay me, due to what she stated was an incomplete job. And thus the hours that I did work, seemingly for nothing,” Chambers said, adding that the client refused to pay $1,600 for about 74 hours of labor.

Chambers went to small claims court where a judge in June awarded them $700.

Despite attempts to collect the money, Chambers says the client has not complied.

Traumatized by the ordeal and without income, Chambers became houseless and moved to another island.

“I couldn’t work. I was still feeling that distrust of like, what I was seeing, what people were saying, and, you know, because the contract won’t save you from the snake, or cheat, or a scam, but it could protect you. And it was like, it made me notice I wasn’t protecting myself and something I felt invested in,” Chambers said.

Nonprofit Hawaii Workers Center has been helping Chambers and other gig workers reclaim their livelihoods.

“So many times people just decide that. It’s just how it is. And so it’s really important for folks, step one, be like no, I earned this, this is my right, and fight for it,” said co-executive director Yoko Liriano.

That fight now means going to court to garnish the client’s wages or repossess property. They can also report the case to a collection agency and impact the client’s creditworthiness.

Chambers hopes it doesn’t come to that.

“The feelings of how hard it’s been to prove something that I earn is mine. To get it, to gain it. You know, just is the most, most humbling,” they said.

For help, contact the Hawaii Workers Center or the Legal Aid Society of Hawaii at 808-536-4302.

This video also offers advice on how to collect judgment from small claims court.

Copyright 2022 Hawaii News Now. All rights reserved.

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