Mumbai: Nonagenarian advocate wins online fraud case against bank | Representative Image
Mumbai: Consumer redressal commission in the city ordered Bank of Baroda to pay a 91-year-old Ghatkopar resident Rs 1.15 lakh with six percent interest from the date of communication of fraud July 26, 2020. The commission also directed the respondent to pay him Rs 15,000 for the losses he incurred and Rs 5,000 toward the litigation cost.
In an order dated October 18, RG Wankhede, President, and SV Kalal, Member of the Additional Mumbai Suburban District Consumer Disputes Redressal Commission, on a complaint by Maganlal Naik against the bank found deficiency in service on reversal of transaction.
On July 27, 2020, Naik, a practicng lawyer for 58 years had informed the bank that a sum of Rs 1,15 lakhs was fraudulently transferred in multiple transactions from his account; he also notified that he had not authorised anyone for the same.
Naik had also approached the police and lodged an FIR against the bank. He also sent letters to cyber branch, RBI and ran pillar-to-post spending large sum, the response from the respondent was dissatisfactory.
Moreover, the debit he had exclusively possessed was never used between July 25 to July 29 when the transactions happened, he said.
After another transaction of Rs 5,000 with Valsad branch of the bank, he dialled the toll free number but in vain, he said.
Bank counters claims
The bank though…
