COLORADO SPRINGS — It’s a tool aimed at helping us to learn about and fight back against scams, the Better Business Bureau Scam Tracker. Now, the consumer protection organization has secured some big investors and is rolling out what they say is a new and improved system.
For the last five years Alexxis Barton has been working to help protect consumers at the Better Business Bureau of Southern Colorado.
”I’ve spoken to people on the phone who are just devastated. Some people lose a couple hundred bucks which is still terrible and I’ve talked to people who have lost their life savings to scammers, hundreds of thousands of dollars, or they’ve taken out loans to pay these people,” said Barton.
BBB’s Scam Tracker is a tool Barton uses to track and research scam experiences reported by consumers in our area.
”I still hear stories from locals and from consumers that I’m like wow I’ve never heard anything like that before. So, scammers continue to innovate and change things up and change the way they are doing things,” said Barton.
This month the Scam Tracker got its first upgrade since 2015. Amazon and Capital One made big investments to make it happen, hoping it can help their companies fight fraud too.
”They really need consumer’s help to get into their own system and shut down the fraud and scams going on within Amazon” said Paul Myers-Bennet, one of the leaders of BBB of Southern Colorado. ”Fraud takes a hit on credit cards and so they are going to…
