SINGAPORE — The Municipal Services Office (MSO) has warned members of public of a phishing scam involving a fraudulent quick response (QR) code masquerading as its online service for residents to send municipal feedback and complaints.
MSO said in a statement on Friday (Jan 20) that the fake QR code found passing off as its OneService (OS) Lite QR code leads to a phishing website asking for personal information.
In 2015, the MSO launched the OneService Mobile App to make it more convenient for members of the public to send their feedback on municipal issues in Singapore.
In 2020, a new QR code initiative, called OneService Lite, was started.
QR codes that linked users to the OneService webpage can be scanned at places frequented by residents, such as Housing and Development Board (HDB) estate lift landings.
Users can then send their complaint or feedback through an online form without having to download the OneService app.
MSO said that posters containing a fraudulent QR code masquerading as OneService Lite were discovered at lift lobbies of some HDB blocks at West Terra and West Edge estates in Bukit Batok.
These were discovered by West Edge Residents’ Committees late at night on Thursday, and “immediate action was taken to remove all those posters”.
“The fraudulent QR code imitates the function of the OneService Lite, and users who scanned it were brought to a website containing an online form for them to provide feedback, and asking for their name,…
