How to avoid Zelle scams

COLUMBUS, Ohio (WCMH) — “I’ve seen your segments before, and I’ve seen things that kept me from getting in trouble from scams that I’ve seen, and I just didn’t want to see anyone else get caught up in this same scam.” 

That’s why Ellen Denisky called Better Call 4, to warn others about a new scam she fell victim to while trying to sell an old appliance online. 

“I was buying a new refrigerator, so I was trying to sell my refrigerator online on Facebook marketplace,” said Denisky. 

Denisky said she got a lot of responses from potential buyers immediately. The first person to inquire didn’t follow through. 

“The next person had a profile picture, an elderly woman,” said Denisky. “So, I started contacting that person, and told them that I need a $100 deposit, just to hold it.” 

Denisky asked for cash, but the buyer said she preferred to use her existing Zelle business account. Denisky agreed. 

“I received an email, looking like it was from Zelle, saying that I had $100 in my account, but for me to transact with another business account, my account also needed to be a business account,” said Denisky. 

According to that message, Denisky would need another $300 in her account to make that happen. 

“So, at that time, I went back to her and said I wasn’t comfortable with putting more money in, and she said, ‘Not a problem. I’ll put…

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