‘Groundhog Day’ at IRS: Returns pile up, phone delays worsen | Lifestyles – Technology

WASHINGTON (AP) — It’s Groundhog Day at the IRS.

After digging out of a daunting backlog from 2021, the agency has an even bigger backup for this tax season than it did a year ago and its pace for processing paper returns is slowing down, according to a watchdog report released Wednesday.

The National Taxpayer Advocate, an independent watchdog within the IRS, also said taxpayers are experiencing longer wait times on the telephone, and delays in processing paper returns have been running six months to one year.

The report on taxpayer challenges, which must be submitted twice a year to Congress, comes one day after the Internal Revenue Service announced that it is on track to eliminate its 2021 backlog of tax returns this week.

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