FCC takes action against student loan robocall scam campaign

The Federal Communications Commission on Thursday took action to curb scam robocalls regarding student loan repayments, targeting one firm it said accounted for a large portion of the fraudulent calls reported in previous months. 


What You Need To Know

  • The Federal Communications Commission on Thursday took action to curb scam robocalls regarding student loan repayments
  • The FCC ordered cellular service providers to stop carrying robocalls from known student loan scammers, in particular Urth Access, LLC.
  • Urth Access, LLC., made up more than 40% of the fraudulent student loan scam call volume in October, according to the FCC
  • Officials said they observed a spike in the robocalls in August after President Joe Biden first announced his student loan forgiveness plan

The FCC ordered cellular service providers to stop carrying robocalls from known student loan scammers, pointing particularly to Urth Access, LLC., which the agency said made up more than 40% of the fraudulent student loan scam call volume in October. 

Many individuals who received calls from the company heard a pre-recorded message making reference to the “Student Loan Center,” often adding, in part: “Hello this is to inform you that the Student Loan payment suspension has been extended to December 31 of this year. Also, everyone is now going to get $10,000 dismissed upon income verification. If you do not verify your income, on January 1, your payments will start back up…

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