Police said the callers were using phone spoofing to make it appear they are calling from local government offices.
EDWARDSVILLE, Ill. — The Edwardsville Police Department issued a warning this week about a scam aimed at utility customers in the area.
According to a Facebook post, residents have reported getting calls from people offering to reimburse residents for utility services. Police said the calls are not authentic and residents should never provide a credit card or bank information to strangers over the phone.
Police said the callers were using phone spoofing to make it appear they are calling from local government offices.
“If you are concerned about your utility services, contact your provider via a number on your bill,” the post said.
The Federal Trade Commission has this advice when it comes to unwanted calls and phone scams:
How To Stop Calls From Scammers
Even if it’s not a scammer calling, when a company is calling you illegally, it’s not a company you want to do business with. When you get a robocall, don’t press any numbers. Instead of letting you speak to a live operator or remove you from their call list, it might lead to more robocalls.
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