A railway company has warned customers over potential Facebook Christmas event scams.
Spa Valley Railway, in Tunbridge Wells, issued a message yesterday after a couple discovered they had fake tickets.
The company holds special events throughout the year where people can catch a steam or heritage diesel train.
Covering a distance of five-and-a-half miles, the locomotives start at Tunbridge Wells West and Eridge, calling at High Rocks and the village of Groombridge.
During the festive period, they also hold a Polar Express experience – where youngsters, mums and dads can enjoy a recreation of the 2004 blockbuster film.
The event runs from the middle of November through till the end of December.
However, despite the railway confirming they were sold out this year, some unsuspecting customers fell victim to fake tickets through social media instead.
A statement on Spa Valley’s Facebook page warned others about potential scams.
“Today we have had a couple arrive at the railway, travelling over three hours to join us on The Polar Express,” it said.
“They came to customer services to pick up their tickets to find out the tickets they purchased off Facebook were in fact fake.
“This was not a legitimate booking, they had no seats on board.
“They were both heartbroken. We don’t want this to happen to you.
