Not everything is as it appears.
If you feel like you’ve been shortchanged by a Canadian airline after a negative experience, you are far from alone.
Scores of travellers from across the country have expressed outrage after their significant flight delays and cancellations at the eleventh hour, while others have shared luggage loss horror stories.
Many of these people say they experienced appalling treatment from airlines when they tried to recoup their losses, too. Some of them were re-booked on flights over a week after their original travel date while others received their luggage over a month later.
But one significant issue that many air passengers have wrestled with over the course of the pandemic is communication with the airlines.
Even folks looking to simply book a ticket or ask a question have experienced record wait times and other technical issues. In some cases, people were very desperate to get a hold of a customer service representative because they had a flight cancelled at the last minute and they didn’t know what to do.
Swoop warns of fraudulent accounts for Canada travel
Now, WestJet’s discount carrier, Swoop, is reminding travellers that scammers use fraudulent social media accounts to access people’s information.
In a notice to the public on Sept. 13, Swoop wrote that there has been an increase in the number of cases related to fraudulent social media accounts, primarily on Facebook, impersonating the airline and its…
