ABILENE, Texas (BigCountryHomepage.com) – Some Big Country bank customers have become victim to scammers in recent weeks. Big Country Homepage spoke with two Abilene bank fraud professionals who say it’s not the victim’s fault – scammers are now smarter than ever.
Transcript
Randy Roewe, Executive Vice President and Chief Risk Officer of First Financial Bank:
“Well, we’ve seen a real uptick in attacks against our citizens, and these attacks comes through email or texts on phones where it appears to be from a legitimate company.
“It could be from a bank, it could be from an online retailer. Bad guys are getting smarter because they will spoof, which means they’ll trick. For instance, they’ll send a text and then if they call you, it may look like it’s coming from a bank or some legitimate business. And so people trust caller ID. And they think it’s the bank, or they think it’s… a business when it’s really not. They’re just – they’re tricking, or changing, the caller ID to make you think that, so that you’ll answer it.
“If you receive these things or you’re talking to somebody, never give away passwords. Never give away what we call ‘secure access code,’ which means somebody’s trying to log into your online banking, and it sends a code back to your text.
“Never do those things. Never talk to a belligerent person that calls you, because these crooks can be very rude and pushy. Just hang up and…
