HONOLULU — The BBB Institute for Marketplace Trust is partnering with Amazon and Capital One to help people learn about scams, report them, and avoid losing money by enhancing the capabilities of the BBB Scam Tracker online reporting tool.
The new features make it easier for consumers to identify scams and report them, while arming partners with more robust data on scammers to better protect consumers.
“BBB Scam Tracker was launched in 2015 and its impact has been significant,” said Melissa Lanning Trumpower, executive director of BBB Institute, the Better Business Bureau’s educational foundation. “By our estimates, BBB Scam Tracker saved consumers $31.4 million in 2021 alone. Partnering with Amazon and Capital One enables us to expand the impact of this platform.”
“Our partnership with the Better Business Bureau and support of the enhanced Scam Tracker tool highlights our focus on helping consumers and earning their trust,” said Sarah Strauss, Head of Customer Service and Strategy at Capital One. “Educating consumers on how to better protect themselves from scams and what to do if they think they’ve been a scam victim is crucial in the fight against bad actors.”
“Amazon is committed to protecting our customers from scams and helping them protect themselves,” said Kathy Sheehan, vice president and associate general counsel at Amazon.
“We’re grateful to support the work of consumer advocates like the Better Business Bureau. Better data on…
