An elderly couple who lost a quarter of a million dollars in a sophisticated online scam are equally gobsmacked by their bank’s inaction to stop the crooks.
Joan and Edward Adams are hoping the police can track down a team of fake Microsoft employees, but they’ve taken up a fight against Bendigo Bank themselves.
“It went over three days. They took out 11 withdrawals until it got to $249,000,” Ms Adams said.
Related Clips
READ MORE: Family claims young woman in NDIS care subjected to ‘dirty’ conditions
The withdrawals, which ranged from $10,000 to $50,000, came from a loan account, which the couple said they haven’t used for two years.
The hackers tried to access all of their bank accounts after gaining access to the couple’s computer, but the NAB and HSBC shut down the attempted withdrawals.
Bendigo Bank put a freeze on the account four days later.
READ MORE: Another woman lost life savings to nowhere-to-be-found fortune teller
“If we’d been with [NAB or HSBC] we might not have lost a cent,” Mr Adams said.
“I’m afraid they’re useless; they’ve cost me a quarter of a million dollars.
“Admittedly I made a mistake, I let those people…
