YouTube’s popular ACE Family claims they were scammed by a shady contractor who took millions of dollars from them, abandoned their unfinished home, and left them unable to get a certificate of occupancy.
The family vloggers, who boast 18.9 million followers on the platform, made headlines in October when it was reported that their $10 million Los Angeles mansion – which features heavily on their channel – was in foreclosure.
Mom Catherine McBroom now alleges to DailyMail.com that she and her husband Austin were the victims of a dishonest contractor who used a fake license, took their money, and ran off before he finished building their house.
‘I transferred the funds to finish the house and they dissolved the company within weeks. They took the money and ran, and they never came back,’ she said.
For more than two years, the McBrooms were paying a $70,000-per-month mortgage for an unfinished home that didn’t even have gas – meaning no heat or hot water.
‘When you don’t have gas, you don’t have heat. The winters are getting colder now due to global warming, and I have two babies and I’m pregnant and I’m freezing because I have a glass home with tile floors,’ Catherine said.
Ultimately, they were told they couldn’t get a certificate of occupancy — required for living in a house — because the home couldn’t pass inspection.
YouTube’s popular ACE Family made headlines in October when it was reported that their $10 million Los Angeles mansion was in foreclosure
The family claims they can no longer live in this house in Los Angeles because they got scammed by a contractor
The property was initially being built with two homes when they asked the contractor if he could make it into one big one for them instead
Catherine and her husband, Austin McBroom, began looking for a new home after their previous one was broken into.
The mom-of-three explained that when she first discovered the house in Los Angeles, it was originally being built as two different homes on one piece of property.
The family immediately fell in love with it. They asked the contractor if he could turn the two homes into one big home for them, and he agreed.
‘At the time, we were asking him if it would be possible to build just one house on that property because we really liked it,’ Catherine told DailyMail.com
‘It’s a two-acre property in Los Angeles — beautiful view, a beautiful property. We really fell in love with the property itself.
‘We saw what he had done with both of the houses — they were very modern, really our style so we asked him if we could combine the property, kind of as a joke.
‘But he ended up coming back to us a week later and saying, “Oh yeah, I can actually do it, I can get the permit for it and we can do it.”
‘I was kind of desperate to just find a place to call my own and I was really excited to build my house and make it how I want it.’
Rumors swirled that the family, who boast 18.9 million followers on YouTube, were being evicted because they couldn’t afford to pay their bills
But Catherine McBroom now tells DailyMail.com that she and her husband Austin were the victims of a dishonest contractor who used a fake license
She said he took their money and ran off before he finished building their house
Catherine said she put millions of dollars into the construction that was needed to combine the two homes
Catherine said she put millions of dollars into the construction that was needed to combine the two homes, which she paid directly to the contractor she met with. But before he finished it, she claims he ‘took their money and ran — and never came back.’
‘What happened was, I put a couple of million dollars into the property, put an extra couple million to finish the property (as far as the joining of the houses) and all the changes that we added – the landscaping, all of that came out of pocket,’ she explained.
‘We paid [the contractor] for those changes. Him and his wife had made an LLC or a corporation under a random name, and I didn’t know that at the time.’
She alleges that after she transferred money to him, their company was dissolved within weeks and they never heard from them again.
Despite the house not being finished, the influencer explained that she and her family — they had two kids, two daughters named Elle and Alaïa, at the time – had to move in because they were already paying the mortgage on it, and the lease had ended on their last home.
She said that after she transferred money to the contractor they’d been dealing with, the company was dissolved within weeks and they never heard from them again
They were forced to live in the unfinished home without any gas – which meant no hot water or heat – for more than two years
Meanwhile, the McBrooms were paying a $70,000-per-month mortgage
They were forced to live in the unfinished home without any gas — which meant no hot water or heat — for more than two years.
‘I got pregnant [with son Steel] two months after I moved into the house. It was hard for me because I had to get accustomed to all of the things I didn’t have in my home,’ Catherine explained.
‘For example, I couldn’t do laundry, I couldn’t dry my clothes. I had to hang everything or go to the laundry mat.
‘Mind you, I’m living in a $10 million home, and this is so unacceptable. But my personality type is, I get accustomed to things because I’ve lived in every kind of scenario you can imagine.
‘I’ve always been very grateful to even have a home. So when all of these things were happening, I was just like, “I’m going to see the positive in this.”
‘I never complained, I was never emotional about it. No one really knew except our really close friends and family members.
‘When you’re paying $70,000 a month on a mortgage, you would expect to have the best. And I didn’t have the best and I wasn’t happy.
Austin McBroom and two of their kids, Elle and Alaïa, are pictured inside the home
‘When you don’t have gas, you don’t have heat,’ Catherine (pictured with Elle) said
The home was incredibly luxurious with an enormous closet, but they didn’t even have heat
‘I’m freezing and the home isn’t built right, and that’s not fair, that’s not right. Dealing for that for so long was really hard.’
When they started looking into the contractor, they discovered that he was not even a licensed contractor.
‘I didn’t know this at the time but come to find out later on that [he] wasn’t actually a licensed contractor, he was using someone else’s license to make this happen,’ she claimed.
Catherine said the ‘real contractors’ who owned the land ‘came to our property while we were there but they never introduced themselves as the actual owners and the contractors of the company.’
‘What [he] worked out with them was, “Hey, this is a family, they’re well off. I know how to talk to them, I’ve already built a relationship with them, let me handle everything and you guys make the money on the back end.”
‘Come to find out, [he] took all the money and never even paid them. They got screwed over as well, but looking back on it, they were very much a part of the whole scheme.’
‘The winters are getting colder now due to global warming, and I have two babies and I’m pregnant and I’m freezing because I have a glass home with tile floors,’ she recalled
They couple had shared an extensive home tour and the house was featured heavily on their channel
Eventually, the house went into foreclosure because they couldn’t get the certificate of occupancy
Another problem they faced was that they couldn’t get a certificate of occupancy, which is required to live in a home.
Catherine said: ‘Really early in the whole thing, we found out we didn’t have a certificate of occupancy. [Our contractor] kept saying, “I’ll get it, I’ll get it.”
‘He left the site and I never got the certificate of occupancy. If you know anything about homes, you have to have the certificate of occupancy to live in your home. I never got it, I still never got it to this day.
‘Every time we asked the city to come out and do the inspections to get the certificate of occupancy, no one ever showed up.
‘And when we did have someone finally show up, they said there were so many mistakes that the builder made that it would never pass inspection, even if I spent millions of dollars it would never pass inspection because he did the job so poorly.’
Eventually, the house went into foreclosure because they couldn’t get the certificate of occupancy.
‘All the money went down the drain, and the house went under foreclosure because I didn’t have a certificate of occupancy,’ she continued.
After their contractor disappeared, they discovered that he was not even a licensed contractor and that he had lied to them. Alaïa is pictured inside the home
They couldn’t get a certificate of occupancy, which is required to live in a home, because the house couldn’t pass inspection
They couldn’t get a certificate of occupancy because the city told them ‘the house would never pass inspection because he did the job so poorly,’ so they had to move out
‘When it went under foreclosure, the only way to save it if we wanted to, was to put another million dollars into it.
‘I still wouldn’t have had the certificate of occupancy so I still wouldn’t legally be a tenant at that home. So my husband and I decided, let’s not put more money into this. This is a money pit, let’s just let it go and find a new house and move forward.’
Catherine is now sharing her story because she wants to clear the air.
‘Unfortunately before we were able to speak up and talk about the issues with the home, the narrative was that the house was under foreclosure because we didn’t pay our bills, but that was so far from the truth,’…