Natwest confirms text scam in warning about ‘new device registered’ message

NatWest has issued a warning about suspicious texts targeting users of the bank.

Scammers have been pretending to be Natwest in malicious texts.

The text claims to be confirming the registration of a new device followed by a malicious link intended to fool customers into sharing private information like banking details and log-ins.

The sender of a screenshot of one text is named as Natwest.

It reads: “A new device has been registered. If this was NOT done by you please visit https://www.dailyrecord.co.uk/lifestyle/money/natwest-confirms-text-scam-warning-25979416 to cancel this.”

The texts are part of a phishing scheme, an attack in which criminals impersonate legitimate organisations in convincing ways.



NatWest issued a warning to customers about scam texts

In a tweet to a customer, NatWest wrote: “Hiya Don. I can confirm that is a scam. We would not ask you to click a link if we have advised of anything suspicious happening on your account(s) or online banking. Feel free to forward to 88355.”

NatWest has referred to this sort of attack before which works because it looks and feels real.

“A scam text message can feel genuine because it says a specific device was used to log in to your online banking,” wrote Natwest on their fraud guide.



Screenshot of fake NatWest text
A screenshot of a fake NatWest text

“They may tell you an unauthorised or unknown device was used. We will never ask you to secure your account or click…

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