Amazon files suit against alleged tech support scam operator

Photo (c) 4 Kodiak – Getty Images

Amazon, often a favorite of imposter scammers, appears to be fed up. It has targeted a California-based entrepreneur it said claimed to be the online retail giant in a scheme to defraud consumers.

Amazon has filed suit against “Pionera Inc,” a company it said ran a series of call centers in a scam operation that tried to convince customers into thinking they were receiving tech support on two Amazon-owned products – Prime Video and Ring. 

The complaint claims that the company also obtained hundreds of dollars in fraudulent payments from victims for fake services that those consumers did not need and Pionera did not provide. 

According to OpenCorporates.com, Pionera Inc. was dissolved as a corporation in February.

Amazon’s lawyers claim that once Pionera was able to convince its targets that it was there to help solve issues like a tech or account problem, the company gained remote access to those victims’ computers and could access the victims’ financial accounts.

Amazon said that the defendants targeted the public through online ads and websites, prompting consumers to call a phone number operated by Pionera personnel.  

“Amazon has no tolerance for scams that fraudulently impersonate our brand, and we’re appalled at these bad actors’ attempts to deceive our customers,” Amazon Vice President of Buyer Risk Prevention, Sriram Krishnan, said in a statement given to ConsumerAffairs. “We are advocating for customers by…

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