IDR & PSLF Account Adjustment: The Department of Education (ED) is currently conducting a one-time automatic account adjustment of Income Driven Repayment (IDR) and Public Student Loan Forgiveness (PSLF) payment credits that will count toward or get borrowers closer to forgiveness. The ED estimates that this action will result in automatic debt cancellation for at least 40,000 borrowers qualifying for PSLF and several thousand borrowers under IDR. More than 3.6 million borrowers will receive at least three years of additional credit toward forgiveness under IDR. The adjustment will be automatic, and no application is required. For details on this program and to find out whether your loans apply, visit StudentAid.gov.
Student Borrower Bill of Rights: Californians with federal and private student loans have special protections provided by the Student Borrower Bill of Rights. Servicers are the borrower’s main point of contact when calling about their payments, forgiveness, and repayment options and they should be acting in the borrower’s best interest. If you have any questions about your rights, your servicer, or you are unsure if you should file a complaint, contact the DFPI’s Student Loan Servicing Ombudsperson, Celina Damian, at Celina.Damian@dfpi.ca.gov, where she will either answer your question directly or refer you to the appropriate resources you need to resolve your…
