Indian consumers most vulnerable to fraud on social media sites, apps: Report

More than half of Indians surveyed feel most vulnerable to online fraud over the past year, experiencing fraud mainly on social media sites (38%), payment system providers (30%), and online gaming platforms (30%), according to Experian’s 2022 Global Identity and Fraud Report.

As per the survey, almost one-third of Indian consumers have been victims of online fraud. More than half of the Indian consumers surveyed reported concern about fraud and identity theft and see a significant rise with today’s growing fraud risk due to digitalisation.

In the six APAC markets surveyed (India, Australia, China, Indonesia, Malaysia, and Singapore) in Experian’s Global Identity & Fraud Report, consumers in India and China appeared to be especially vulnerable, with 29% of consumers in each market having been the victim of online fraud. This is slightly higher than global figures, where nearly 1 in 4 (23%) consumers have also experienced similar incidents.

The report also found that 7% of Indian consumers surveyed reported that at least one of the fraud incidents resulted in substantial monetary or reputational damage. This was the highest among the APAC regions. Meanwhile, 12% of Indian respondents’ friends and family also suffered substantial monetary losses due to fraud incidents.

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Consumers are vulnerable to fraud on social media sites and apps

The report found that Indian consumers are most vulnerable to…

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