LADERA RANCH, Calif. , Nov. 09, 2022 (GLOBE NEWSWIRE) — PhoneBurner, a leading customer acquisition platform empowering over 9,500 customers to have higher quality outbound calls and conversations, today announces the findings of its Scam Likely Economic Impact Report. The data indicates that an overwhelming percentage of sales businesses of all sizes have reduced employment opportunities and lost significant revenue due to an increase in mislabeled “Spam” or “Scam Likely” flags on their outbound calls.
The survey uncovered other significant data from hundreds of U.S.-based sales managers, directors, VPs, and C-suite executives regarding the true cost and detrimental effects of incorrect “Spam” and “Scam Likely” flags on outbound sales calls. According to the study, a shocking 78% of all respondents reported positions were either reduced, eliminated, or not going to be filled.
“The health of an organization is its people, and we take this significant job loss from ‘Spam’ and ‘Scam Likely’ miss-flags on reputable sales calls very seriously,” said Chris Sorensen, PhoneBurner’s chief commercial and chief product officer. “We know how many American businesses rely on the phone as their primary form of connecting to their customers. We’re currently collaborating with major carriers and companies alike to find a path forward to help legitimate calls get through unlabeled. Despite the somber data, there is good news: when carriers,…
