As the end of the year approaches, many brands and stores will be holding massive festive and year-end deals for Malaysians to take advantage of. And in this pandemic age, coupled with exclusive online-only discounts, e-commerce platforms will inevitably continue to be favoured by shoppers.
In addition to convenience, Malaysians are also motivated by the quality, range and availability of products, price advantages, and the assurance through customer reviews when they shop online. Exclusive deals, free shipping, and limited offers by online stores also play a big role in enticing shoppers.
As of last year, the Department of Statistics Malaysia reported a 23.1% on-year growth in e-commerce in the first nine months of 2021. The market is expected to reach US$12.6 billion (RM60 billion) by 2024, increasing at a compound annual growth rate of 14.3% between 2020 and 2024.
However, it is important to be careful when shopping online. With cybercrime like identity theft, as well as issues related to deliveries such as wrong orders, delayed shipping, and cash-on-delivery (COD) scams on the rise, do take extra effort to ensure your online shopping experience is a good one. Here’s how.
1. Shop smart
Before making a purchase, do some research on the items you’d like to buy, and on the platform or seller you are buying from –…
