Back in September, 2K suffered a data breach when hackers were somehow able to gain access to the company’s support desk, and in doing so impersonate official channels in order to get hold of people’s data. At the time the company wasn’t sure what, exactly, had been stolen, but it does now.
Via VGC, an email was finally sent to those affected last week, saying that while there was “no indication that any of your financial information or password(s) held on our systems were compromised”, the thieves were able to get hold of “some personal data that was recorded about you when you contacted us for support, including your email address, helpdesk ID number, gamertag, and console details”.
That data was subsequently put up for sale online, so 2K is urging everyone receiving the October 6 email from them to do the standard stuff like resetting passwords and keeping an eye on their accounts for any suspicious activity. Incredibly, though, 2K’s correspondence also contains the following assurance:
Should I trust emails from 2K?
Yes, our emails are once again secure. However, we still recommend remaining vigilant around online communications across all platforms.
That didn’t help with this hack! This wasn’t a case of hackers impersonating 2K’s support desk, they actually got hold of the keys to it and sent malicious links to people from the official email, so “remaining vigilant” wouldn’t have been much help!
Anyone who received malicious…
