Loan app fraud busted, four held for extorting many using bogus call centre

Gurugram: A bogus call centre that allegedly extorted money from people on the pretext of recovering loans obtained through instant loan disbursal mobile applications was busted and four persons including a woman were arrested between Friday and Saturday, said police.

Gurugram police said that they had received several complaints against the suspects. Based on preliminary investigation and a tip-off, the investigators had mounted technical surveillance. Following this, a raid was conducted and one of the suspects was nabbed on Friday. They added that based on the information provided by the first suspect and details gathered through surveillance three more arrested on Saturday.

Police said the suspects had set up an illegal call centre to call victims and extort money from them, threatening to reveal their liabilities to their friends, family and colleagues — all the usual trappings of a typical mobile phone app loan fraud. It is one of the many such scams and illegal call centres that the Gurugram police have busted in the recent past.

In March, 38 persons were arrested from Udyog Vihar after police received more than 50 complaints against them.

In April, the Reserve Bank of India’s (RBI’s) working group found 600 illegal lending apps, which included 27, which were banned. With rising instances of digital fraud, the central bank is taking a relook at the ‘know your customer’ (KYC) norms to identify inadequacies and fill the gaps. In 2020, about 60.2 per cent of…

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