Optus’ own business operations have not been affected, meaning your mobile, home or broadband haven’t had outages. But the impact on customers could last years and be devastating.
If you’re one of the potentially 9.8 million customers whose data may now be in the hands of hackers, scammers or those seeking to commit identity fraud, you have every right to be worried.
I’m an Optus customer – is my data part of this breach?
At this stage, Optus is still investigating the cause and source of the attack, along with just what data was obtained.
Over the next few days, Optus hopes to contact all customers to let them know if they were included or not.
And if you were included, how much of your information may have been obtained.
In the worst case scenario, there are millions of people whose names, addresses, birth dates, phone numbers, email addresses are in the hands of cyber criminals.
Today Optus CEO Kelly Bayer Rosmarin said numbers from identity documents like passports and drivers licences may also be compromised, however pictures were not.
Optus said it will let customers know which category they fall into.
What should Optus customers be doing today?
While there is…
