(ABC 6 News) – Wednesday, People’s Energy Cooperative (PEC) issued an alert to its members after receiving several scam reports.
In a press release, PEC said members have reported receiving calls from a number that looks like it’s coming from PEC telling them they were overcharged and asking for a credit card number over the phone for a refund.
The full press release reads:
This afternoon, People’s Energy Cooperative (PEC) received multiple reports of phone utility scams. Members describe being told that the Cooperative was overcharging them, and they were going to be refunded. However, to receive the refund, they needed to share their credit card number over the phone. It was also reported that the Cooperative’s phone number was being spoofed as it appeared to them the call came from the Cooperative.
PEC employees will never request bank or payment information from members over the phone. Member service representatives will only ask for information to identify who a member is. Payment information can only be accepted through our secure automated phone system as well as through our online account management system, SmartHub.
The following are a few reminders on how to take control of the situation when you’ve been targeted by a scammer:
• Take your time: Utility scammers try to create a sense of urgency, so you’ll act fast and hand over personal information, especially over the phone. Take a moment to think about the situation before acting.
• Be…
