Everyone wants to save money on their TV bills, which can exceed $200 a month in some cases when you include streaming services and internet.
Unfortunately, scammers are posing as employees of your cable or satellite company — all to get your personal information, or credit card numbers.
Tim Hoff’s quiet moments keep getting interrupted by phone calls about his TV bill.
“One day it will be Spectrum, the next day DirecTV,” he said.
And his phone’s caller ID often shows the company’s name, in what’s known as a “spoofed” call.
He says the callers promise to lower his bill if he just gives them some personal information, like account numbers.
“They tell me, ‘we’re offering a reduction on your TV.’ So I can see how you might buy into that. You want lower rates, you give them your information.” Hoff said.
The caller can be friendly or threatening
More and more people are getting calls like this, typically offering you a discount or rebate, though they can also be threatening, claiming you are behind on your payments and will be disconnected.
Mike Pedelty, a spokesperson for Spectrum, told us if you’re hearing about a problem with your account for the first time over the phone, it’s probably a scam call.
“If you think you’re caught up on your bill,” he said, “and all of a sudden you get this call, that’s a red flag. We wouldn’t be calling, and we certainly are not harassing customers.”
Adam Levin, cyber security expert, and host of the podcast “What the Hack,” says customers should also…
