RALEIGH, N.C. (WNCN) — The Better Business Bureau Serving Eastern North Carolina is warning people that scammers are using Ticketmaster lookalike sites to target consumers.
Scammers are setting up sites that look like the real Ticketmaster website and are collecting personal information from prospective concert goers.
The BBB says after completing a transaction, consumers may notice some suspicious activity. You might receive tickets under someone else’s name or not at all. BBB said in some cases, you may be charged more than you expected to be.
BBB reports when people try to contact the fake Ticketmaster customer service line, they are often met with a number that is unreachable or staff that are unhelpful or aggressive.
One ticket buyer reported this experience: “They sent me two tickets with someone else’s name on them, and they also charged me three times the amount [of] the ticket price. I have no way to get a refund and no customer service to contact (except by email) because they do not answer their phone.”
One consumer who contacted the BBB said they thought they were reaching out to Ticketmaster about ticketing issues for a concert at the Greensboro Coliseum. That concert goer soon found out, they’d been scammed. They told the BBB, the scammers accessed their phone, bank, Amazon, Chime and Social Security income disability account.
“This really hurt me because I truly thought I was getting help to retrieve tickets…
