- Buy now, pay later apps have risen in popularity, accounting for $142B in e-commerce transactions last year.
- Some customers have reported that it can be difficult to get a refund if something goes wrong with the purchase.
- Consumer advocates urge more protection for buyers in the event of fraud or canceled purchases.
If you buy a concert ticket or order online and the event or product gets canceled, you likely expect a refund.
And if you made those purchases with a traditional debit or credit card, you’d likely see that refund because financial institutions offer protection against fraud or purchases that are lost, delayed or canceled.
