Fri, Jul 15th 2022 12:25 pm
Secretary of State Robert J. Rodriguez: ‘Planning for cancellations and delays, and building more time in your itinerary, could save you frustration and money’
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Submitted by the New York State Division of Consumer Protection
The New York State Division of Consumer Protection reminds New Yorkers of their rights as summer travel heats up. Travel disputes remain one of the top complaints handled by DCP. In 2021, DCP fielded hundreds of complaints from consumers who had to cancel or reschedule their travel plans due to COVID-19. As more New Yorkers are traveling again, consumers should be informed of their rights, shop smart to safeguard their hard-earned money, and stay vigilant to protect themselves from scams.
“With flight cancellations spiking and airports overcrowding, planning ahead, and being prepared is the best way to avoid travel headaches,” said Secretary of State Robert Rodriguez, who oversees the Division of Consumer Protection. “If you plan to use air travel to support your travel plans, planning for cancellations and delays and building more time in your itinerary could save you frustration and money.”
Superintendent of Financial Services Adrienne A. Harris said, “During the height of summer travel season, I urge all New Yorkers to review their travel rights and follow basic tips to avoid scams. The Department of Financial Services is collaborating with the Division of Consumer Protection to…
