COLORADO SPRINGS — Colorado Springs Utilities sent notice this week to customers of a breach that resulted in the exposure of contact information for about 200,000 customers.
The email to current and former customers says customer names, addresses, phone numbers, and email addresses were accessed by what they call an “unauthorized” party on June 15.
The notice says the exposure did not include any sensitive financial data like social security or credit card numbers. They have not said who the person was but say the data was stored by a subcontractor, who has already implemented system enhancements to protect the data.
Customers can also expect an email soon from the utility about the exposure of the data.
According to Colorado Springs Utilities, this event is not considered a data breach as it does not include “the loss of sensitive, proprietary, or confidential information.”
People impacted are warned to be on the watch for unsolicited contacts via phone calls, texts, or emails from people claiming to represent Colorado Springs Utilities.
“This is why we remind our customers that we do not call demanding information such as credit cards, payment or social security numbers,” the utility says on a FAQ page set up for the event.
Jamie Fabos, General Manager of Public Affairs, said customers should simply hang up if they get a call from someone claiming to be from Colorado Springs Utilities.
“We ask that you hang up, then call the customer service center,” she said. “We don’t…
