Several Britons took to Twitter over the weekend to flag to Santander a “suspicious text” they had supposedly received from the bank. Twitter user @Savva2 tweeted Santander’s UK Help Twitter team last week with a screenshot of the message he had received asking whether it was a scam. @Savva2 stated that he believed it was as he did not have an account with Santander. The message had also come from a mobile number.
The text message read: “Santander – Sorry we could not log you into your Santander online banking due to security reasons.
“If this attempt was NOT, you visit : app-logon-security.com”.
Santander confirmed that it was indeed a scam and asked if it could be forwarded to the bank’s fraud team.
Several other Twitter users also began to receive the same style of text message with many describing the messages as “looking dodgy”.
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After verifying that the message was a scam, one user thanked the bank for its quick response.
She then informed them that she had deleted the message and blocked the number it was from.
Santander said: “No problem, as long as you didn’t click on any links, you can disregard the message.”
The bank reiterated in all of its interactions with customers that it would “never send anything containing links”.
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