ORLANDO, Fla. – Intimidating robocall messages that claim to be from major brands like Apple, Amazon and Norton Security have prompted state attorney generals in North Carolina and Michigan to form a partnership with California-based YouMail Inc. to trace and prosecute phone carriers and the people behind the calls.
The new system is called Robocall Index and used by consumers to determine when brands like social media and e-commerce companies, government agencies and top hotel chains are the target of robocalls.
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Here in Florida, customers with Florida Power & Light have been receiving robocalls claiming to be from the FPL notification department.
The recorded message uses a woman’s voice reading a sort of “pay or else” message.
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”Your account is scheduled for an automatic disconnection in the next 30 to 45 minutes,” the voice says.
No matter what brand is used, the calls usually stress that you need to provide banking information or a credit card to pay a bill.
In the Norton robocall message, the voice issues a reminder call which says, “Your Norton 365 auto renewal for the amount of $382.12.”
YouMail Inc. CEO Alex Quilici said robocalls have evolved into a “very effective channel for theft.”
Quilici has been leading the charge to block unwanted robocalls from Florida to California with an estimated 10 million consumers using the free YouMail app to protect their phone numbers from scam and spam calls.
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