The most common form of scam is phishing email/SMS. The type of scam with the highest victimisation rate is online sales. Some 82.6 per cent of online goods buyers did not receive the product, but the average damage at THB600 – THB700 per person was not very high. In comparison, phishing email/SMS, personal data scams, hacking or fraudulent requests for credit card information and investment scams have low victimisation rates, but the damage value is quite high.
Also, more than half of the victims take no action and believe that the government’s prevention/management was not as effective as it should be.
More than 54.1 per cent of the sample group did not take any action as:
— the damage had already been inflicted
— difficulty
— lack of time
— a belief that it won’t help in any way
— the loss amount is not high.
In addition, most of them still do not know the appropriate notification channels.
Regarding factors affecting deception and survival, the survey found that risk behaviour in using modern communications technology and individual personality are important factors that make some people more vulnerable to becoming a victim, while knowledge of information about frauds can reduce the chance of becoming a victim.
However, there are some scams against which one cannot be protected by news awareness, such as malware scams, bank account/social media hacking, and fraud requesting credit/debit card…
