PETALING JAYA: The Malaysian Communications and Multimedia Commission (MCMC) received more than 5,000 complaints on fraudulent online activities from 2020 to April this year, which were then relayed to the relevant agency.
These scams – depending on what type they are – typically come under the jurisdiction of the police, Domestic Trade and Consumer Affairs Ministry, Bank Negara Malaysia or other agencies, said the MCMC.
When it comes to online scams, the MCMC and telecommunication companies would assist the police by providing technical assistance, it added.
“Additionally, the strategic partnership between the MCMC, the police, Bank Negara, telcos and related agencies is strengthened with a special working group for swift and effective action to curb such scams.
“At the industry level, MCMC regularly conducts monitoring and enforcement actions to curb fraudulent activities involving phone calls and SMS.
“To protect consumers, we implemented initiatives, including the establishment of a special task force against telecommunication fraud, in collaboration with telecommunication service providers and the (Bukit Aman) Commercial Crime Investigation Department,” it said.
The MCMC also warned the public against opening suspicious texts, pop-up windows or clicking on links and attachments in emails.
It added that such items should be deleted.
“If unsure, verify the identity…
