Northwest Iowa — Several northwest Iowans are reporting receiving a call claiming to be from their electric provider and stating that they’re about to turn off the person’s electricity. Experts tell us it’s a scam.
Some electricity providers have even posted about the scam on their social media pages. Both the cities of Rock Valley and Hawarden have posted about the scam. The Rock Valley Police Department says residents have been receiving complaints that residents are receiving calls on their cell phones from someone claiming they are with “their utility power company” and showing a local phone number. The recording then gives a warning that the person’s power will be shut down in 30 minutes and then asks for the caller to push 1 to be connected with customer service. The Rock Valley police confirm that this is a scam. They say they are urging residents to hang up and call their local power company directly if they question the validity of the call. Residents are also encouraged to not give out credit card, bank account, or personal information. They say if residents feel they have fallen victim to the scam or have questions they can call the Rock Valley Police Department at 712-476-5716.
The City of Hawarden has a municipal power department. They also advise that if you get such a call, do not pay the caller anything, as it’s a scam. They say you can call the City if you need more information at 712-551-2565.
One of KIWA’s own employees has also…
