When hiring a home improvement contractor, scams abound…especially following a major storm, flood, or other weather event when many homeowners are trying to repair damage to their homes. While these scam artists are prevalent after inclement weather, contractor scams can happen any time, so be wary of high-pressure sales tactics, up-front fees, and fly-by-night businesses. BBB reminds consumers to be on the lookout for con artists who are looking to take homeowners’ money and deliver shoddy work… or no work at all.
“Hiring the right contractor can make all the difference with any home improvement project,” said Mechele Agbayani Mills, President and CEO of BBB Serving Central East Texas. “Poor quality, overcharging, poor communication, and a poor experience overall can be minimized and perhaps eliminated by doing research and by getting several estimates beforehand.”
BBB advises the following before starting any improvement project for your home or business:
Research and gather information. Search for a contractor’s Business Profile at BBB.org for free information on their history of complaints, read verified Customer Reviews, and see if they are an Accredited Business. BBB Accredited Businesses make a commitment to uphold BBB’s accreditation standards including: to build trust, advertise honestly, tell the truth, be transparent, honor their promises, be responsive to their customers, safeguard privacy and embody integrity.
Ask for…
