T-2021 Mobile’s Scams and Robocalls report claims that its Scam Shield service has stopped 21 billion scam calls, equating to 700 calls identified or blocked every second. T-data Mobile’s showed a 116 percent increase in scam call attempts between 2020 and 2021. The most common fraud, according to the T-Mobile scam call report, was with fake automobile warranties, which accounted for 51 percent of all phone scams. Scammers pretended to be Social Security office staff (up to 10% of the time) and wireless carriers in other prevalent frauds (up to 9 percent ). Scammers also purported to be workers of auto insurance firms (6%) or package delivery services (3%). (4 percent ). Scammers posing as health insurance or health providers, the IRS, or credit card company employees have also been reported.
In the summer of 2020, T-Mobile released its Scam Shield service. The goal of the Scam Shield was to protect all of T-Mobile’s customers from scam call attacks for free. By using AI to analyze call behavior, T-Mobile constantly improves the protection of its network against scam call attacks.
In its scam call observation, T-Mobile observed that the scammers were working mostly from Monday to Friday, and on the weekends, they didn’t work as hard. It seems that the scammers enjoy some time for themselves on the holidays. This year, Easter (April 4) had the lowest scam attempts of the year. T-Mobile also reported that starting on December 23, the number of call scams began to…
